Support
About our Support Services
XpressTech aims to provide the highest level of support to all of our clients. We provide 24×7 support for all of our services, and have Service Level Agreements in place for all of our ongoing services.
Using our online ticket system, you can lodge support related tickets/enquires and be assured that your enquiry will be catered to in a timely manner.
Dependent on the nature and severity of the support call, we aim to rectify all of your issues within 48 hours. We pride ourselves on providing timely and highly effective solutions to all of your support needs.
Additionally we offer a FAQ section that may contain a lot of the answers that you may have regarding either our services or products or the problems that you have encountered.
Or simply give us a call or contact us via the Contact Us page.
Looking for something else? View all of our services.
Software
XpressTech offers the most comprehensive software range at the most competitive price online. All major brands are catered to suit all needs.
Cloud Storage
XpressTech has partnered with Dropbox and Wasabi to offer high quality cloud storage services to store all your files securely off site, and allow for seamless collaboration.
Website Hosting
Whether you need a full-featured top-of-the-line hosting product, a simple hosting platform, or just a professional email address, we have the product for you.
Network Solutions
We design the entire network topology and incorporate all of your network infrastructure needs to accommodate your business’s requirements.
Domain Names
We have extensive experience with providing high quality domain name registration services with highly competitive prices, and are backed by Australia’s largest registrar.
Website Design
Stand out with a website for your business. In today’s marketplace, a professional and effective website is essential if you want to stand-out.
Applications
We have a team of highly qualified software developers and programmers that utilise the latest technologies to develop custom applications.
IT Support
We provide IT Support and assistance for all technology devices both onsite and remotely. Our IT support is swift so that you receive as little interruption as possible.
Hardware
XpressTech is committed to the provision of high quality PC hardware at the most competitive prices to all of our clients, from small to large sizes.